Find the answers you need about Isuzu

PRODUCT INFORMATION

Does the 1.9L engine deliver powerful performance and meet the usage needs of customers in Vietnam?

The ISUZU 1.9L engine delivers a maximum output of 110 kW (150 Ps) and a peak torque of 350 N·m, combined with an intelligent variable geometry turbocharger (VGS turbo) and a direct electronic fuel injection system. This advanced powertrain enables the engine to achieve high torque even at low RPMs, ensuring smooth acceleration, powerful hill-climbing performance, stable operation on long-distance journeys, and agile maneuverability in dense urban traffic.In addition, its outstanding fuel efficiency and low operating costs offer drivers greater peace of mind and help optimize running expenses — whether commuting in the city, traveling long distances between provinces, or enjoying weekend getaways.

How is the performance of the ISUZU D-MAX & MU-X evaluated on rough terrains?

The 1.9L engine, paired with an intelligent variable geometry turbocharger (VGS turbo) and a direct electronic fuel injection system, enables the vehicle to deliver maximum torque even at low RPMs — perfectly suited to real-world driving conditions in Vietnam. Specifically, it produces a maximum output of 150 PS and peak torque of 350 Nm, combined with a smart 6-speed automatic transmission for smooth and effortless performance both in urban environments and on challenging mountain roads.

The driving performance of the ISUZU MU-X has been enhanced through a series of upgrades, such as an electronic 4WD shift system, an impressive 800mm water-wading capability, and a steel underbody guard that gives you confidence to tackle challenging terrains.

The tilt display feature and the drivetrain status indicator, when switching to 4×4 mode, improve vehicle control for the ISUZU D-MAX. When conquering off-road routes, the ISUZU D-MAX truly shines with outstanding performance and remarkable durability, thanks to the Rough Terrain mode combined with the rear differential lock and electronic 4WD shift system.

What is the fuel consumption of the ISUZU D-MAX & ISUZU MU-X?

The fuel consumption of the ISUZU D-MAX & MU-X is 6.63L/100km, ranking among the most fuel-efficient models in their segment. 

How is the sound insulation system of the ISUZU D-MAX & MU-X?

Higher noise compared to gasoline engines of the same capacity is a characteristic and unavoidable aspect of diesel engines.

However, the sound insulation of the ISUZU D-MAX & MU-X is relatively good. In factory testing at speeds of 60 km/h, 80 km/h, and 100 km/h, the average result was 57.25 dB — lower than a normal conversation (60 dB) and ranking among the best in sound insulation within the same segment.

Is the chassis system reliable? Will frequent off-road driving have any impact?

With a reinforced steel structure redesigned using lightweight high-strength steel, the chassis offers increased rigidity and improved impact absorption. Larger cross members compared to the previous generation enhance durability and torsional strength over long-term use. The suspension system has also been upgraded, allowing the vehicle to better adapt to various terrains – proven through more than 4 million kilometers of testing.

What features are included in the ISUZU MU-X’s ADAS active safety system, and are they available in all variants?

The ADAS system is equipped on two variants — Prestige (4x2AT) and Premium (4x4AT) — with a full suite of safety features:

  • Automatic High Beam (AHB): Ensures visibility without dazzling oncoming vehicles
  • Forward Collision Warning & Autonomous Emergency Braking: Actively reduces the risk of front-end collisions
  • Mis-acceleration Mitigation (MAM): Minimizes accidents caused by unintended acceleration
  • Adaptive Cruise Control: Automatically follows and maintains distance from the vehicle ahead
  • Hill Start Assist: Helps the driver start confidently and easily on steep slopes
  • Hill Descent Control: Assists the driver in maintaining control while descending
  • Lane Departure Warning: Alerts when the vehicle drifts out of its lane
  • Rear Cross Traffic Alert with Braking: Warns and intervenes when reversing if there is a risk of collision with approaching vehicles
Is the ISUZU D-MAX equipped with the ADAS system?

The ISUZU D-MAX is not yet equipped with the ADAS system, as pickup trucks are primarily used for work purposes. Therefore, ISUZU focuses on durability, fuel efficiency, and performance rather than advanced technologies, in order to reduce costs for customers.

However, the ISUZU D-MAX is still equipped with important safety features such as Hill Descent Control, Blind Spot Monitoring, and Rear Cross Traffic Alert (RCTA) on the Highlander and Type-Z variants.

COSTS & BENEFITS

What are the prices of the ISUZU D-MAX & MU-X?

ISUZU vehicles are priced very competitively compared to other models in the same segment (excluding promotional programs). In addition, the operating and maintenance costs are extremely economical.

Prices of ISUZU D-MAX models:

Prices of ISUZU MU-X models:

Among the MU-X variants, which one is the most suitable for family use with a reasonable price?

The ISUZU MU-X offers multiple 2WD and 4WD variants to match different financial conditions and driving terrains. If your needs are more basic, the B7 Plus (4×2 AT) and Sport (4×4 AT) variants would be suitable choices. If you require more advanced features, the higher-grade Prestige (4×2 AT) and Premium (4×4 AT) variants are available.

Among the ISUZU D-MAX variants, which one is the most suitable for family use or work?

The ISUZU D-MAX offers a wide range of 2WD and 4WD variants to meet different financial conditions and usage needs. If the main purpose is family use with full convenience and comfort, the Hi-Lander (4×2 AT) and Type Z (4×4 AT) variants are the most suitable choices. On the other hand, if the priority is work purposes without requiring too many amenities, the Prestige (4×2 AT/MT) or UTZ (4×4 MT) variants are the optimal options.

Where can I find ISUZU vehicles information and prices?

You can find information about ISUZU vehicles on our website at Model list or Model comparison, and you can ask for ISUZU vehicle prices from your nearest ISUZU Dealers. 

If you don’t know how to contact our Dealers, You can find information about ISUZU Dealers on our website at Dealer Network list. If you need more information about ISUZU vehicles, please email us at info@isuzu-vietnam.com or click here.

I want to buy a new ISUZU car. Where can I find special offers?

If you want to buy a new vehicle and are looking for special deals, you may refer to the information about our Promotional programs. We recommend contacting your nearest ISUZU Dealers. To ask for more information that meets your needs. Contact ISUZU Dealer Click here ISUZU Dealer list.

Before deciding to buy an ISUZU car. Where can I take a real test drive?

You can register for a test drive on our website at Test Drive. You will be contacted by the ISUZU dealer of your choice. 

If you want to contact an ISUZU dealer for a test drive, please contact us. You can find information about ISUZU dealers on our website at ISUZU dealers.

AFTER-SALES SERVICE

Are there any After-sales promotions when purchasing a new vehicle?

When purchasing an ISUZU vehicle, customers receive special benefits for periodic maintenance (Customer Care Vouchers): a total of 4 vouchers at the 20,000 km, 40,000 km, 60,000 km, and 80,000 km milestones.

Details:

  • Free labor cost for maintenance (100%)
  • 50% discount on maintenance parts (retail price)

These benefits will be applied according to the specific maintenance tasks required at each maintenance cycle.

Where can I find information about ISUZU’s repair, maintenance, and warranty services?

You can refer to information about ISUZU’s repair, maintenance, and warranty services on our website by accessing the Service Information.

Where can I find information about my vehicle's warranty and what information or evidence is required?

You can refer to the warranty book for details and exclusions or contact your nearest ISUZU dealer for further advice. Contact Isuzu Dealer Click here ISUZU Dealer list.

If the vehicle breaks down on the road, how does the rescue service provide support?

Customers can contact the nearest ISUZU Dealer for roadside assistance.

A list of the nearest Dealers can be found on the official ISUZU website or via the ISUZU Care Application.

What is the warranty policy?

5 years or 200,000 km — ISUZU currently offers the best warranty in its segment.

Can maintenance be carried out at any Dealer? Or does it have to be done only at the Dealer where the vehicle was purchased?

Customers can have maintenance and repair services performed at any ISUZU Dealer nationwide; it is not necessary to use the services of the Dealer from which the vehicle was purchased.

If I sell my vehicle during the warranty period, will the warranty benefits be transferred to the new owner?

Yes. The warranty period can be determined based on the vehicle’s VIN, so when the ownership is transferred, the warranty benefits will still remain valid.

Is there an app to schedule maintenance, get reminders, and track promotions?

ISUZU launched the ISUZU Care mobile application in 2020. The app allows you to schedule maintenance appointments, find the nearest Dealer, register for a test drive, and stay updated with the latest information from ISUZU Vietnam.

You can download the app via ISUZU Care.

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