On October 28th, 2026, ISUZU Vietnam was honored with the Triple-Star Aftersales Award for the fifth consecutive year at The ISUZU World Technical Competition 2026, alongside high results in the Team and Individual competitions. This remarkable achievement is a proud recognition of ISUZU Vietnam’s continuous dedication to developing a highly skilled technical team and enhancing service quality for customers.
The ISUZU World Technical Competition (I-1GP 2026) took place in Yokohama, Japan, on October 27th-28th, 2026, alongside the ISUZU Global Aftersales Award ceremony, which honored distributors with outstanding aftersales performance in 2026.
The competition brought together 34 teams from countries and regions around the world to compete in the Commercial Vehicle (CV) Division. Under the theme “Bridge the Skills. Keep the World Running.”, I-1GP 2026 emphasizes the spirit of connection, continuous learning, and knowledge transfer across generations of technicians. The competition encourages participants to share and apply the knowledge and skills gained through training, competition, and knowledge-sharing activities in their daily work, thereby contributing to improved technical expertise and service quality across the entire ISUZU network.
ISUZU Vietnam Team at I-1GP 2026
First Distributor to Receive the Triple-Star Aftersales Award for the Fifth Consecutive Year
Presented as part of I-1GP, the ISUZU Global Aftersales Award honors distributors that meet the required standards for service quality and operational excellence. The evaluation focuses on key areas, including the effectiveness of service programs, customer support programs, aftersales results, and service development activities across the dealer network.
In 2026, ISUZU Vietnam was once again honored with the Triple-Star Aftersales Award, becoming the first ISUZU distributor worldwide to receive this prestigious award for the fifth consecutive year. With the highest evaluation score globally, ISUZU Vietnam was one of only two distributors to receive a Triple-Star rating among the 66 participating entities in this year’s assessment. The award recognizes sustained efforts to enhance service quality. ISUZU Vietnam remains committed to our “Value Provider” philosophy, supporting customers in keeping their vehicles operating efficiently and maximizing vehicle uptime.
Mr. Thai Van Toan – Director of ISUZU Vietnam receives the Triple-Star Aftersales Award from Mr. Naohiro Yamaguchi – President and Representative Director, CEO of ISUZU Motors Limited
ISUZU Vietnam ranks in the Top 4 in the Team Competition at I-1GP 2026
I-1GP 2026 brought together ISUZU technicians from countries and regions around the world to compete in two main rounds: Technical Knowledge and Practical Skills. In the Technical Knowledge round, contestants’ technical knowledge and diagnostic skills were assessed through Virtual Failure Diagnosis (VFD) in a simulated environment. In the Practical Skills round, members worked together to inspect, diagnose faults, and repair an actual vehicle. Repair quality and occupational safety were the top priorities, alongside the requirement to complete tasks within the allotted time.
ISUZU Vietnam Team at I-1GP 2026
ISUZU Vietnam team comprised two technicians: Mr. Cao Chi Cong from the ISUZU Van Nam dealer and Mr. Nguyen Minh Hiep from the ISUZU Dai Thinh dealer. After two days of intense competition and determined effort, the team outperformed many strong competitors from around the world. ISUZU Vietnam ranked 4th in the Team Competition at I-1GP 2026 while both technicians achieved Top 10 in the Individual Competition. These achievements are a source of pride for Vietnam’s ISUZU technicians. The results reflect ISUZU Vietnam’s continued investment in technician training and capability development
Continuing to invest in training and enhance aftersales service quality
Building on the achievements at I-1GP 2026, ISUZU Vietnam will continue applying the knowledge and experience gained from the competition to Dealer training, technician development, and practical service-quality improvements for customers.
Training programs and the national ISUZU Skill Contest continue to help personnel across the dealer network strengthen their knowledge and technical skills. The overarching goal is to provide customers with continually improving service quality and peace of mind when using ISUZU vehicles.
– ISUZU Vietnam –
