ISUZU VietNam Co.,ltd                                                                                                

695 Quang Trung Street, Thong Tay Hoi Ward, HCMC

Overview of company

Established on Oct 19th, 1995, ISUZU Viet Nam Co., Ltd (IVC) is a Japan-Vietnam joint venture automotive company specialized in assembling & distributing commercial vehicles & light commercial vehicles includes light duty trucks, medium duty trucks, heavy duty trucks, bus chassis as well as pick-up and SUV.

In 2022, ISUZU Vietnam officially launched new ISUZU Master Truck product lines Euro 5 – GREEN POWER – is the newest upgraded version of Common Rail Technology, complying with Government’s roadmap on emission standard in Vietnam, contributing to environmental protection and the sustainable development of society.

Over 25 years of presence in Vietnam, ISUZU products have been trusted and highly appreciated by customers with many outstanding advantages: SAFETY – DURABILITY – FUEL EFFICIENCY – ENVIRONMENT FRIENDLINESS.

ISUZU Vietnam highly acknowledges that “The best keeps getting better”, we commit to continue improving, enhancing product and service quality to contribute to the development of customers’ business. On the other hand, ISUZU Vietnam also organizes annual “Heart and Smile” community activities, contributing to the development of Vietnam’s economy and society.

1. Vacancies

Job title: Warranty returned parts control staff

Number: 01

2. Job Description

– Receive, inspect, and record returned warranty failure parts from dealers based on approved claims; verify defect condition, completeness, and consistency with claim information; maintain full traceability and status control.

-Manage labeling, storage, and condition status of returned parts pending investigation or shipment; ensure 5S, safety, and compliance.

– Coordinate with warranty team and dealers to follow up on missing, overdue, or documentation-incomplete return cases.

– Prepare and arrange shipment of failure parts to IML/IMIT/local suppliers within standard lead time; provide inspection results, photos, and part condition reports to support investigation.

– Prepare periodic reports on returned parts status, overdue cases, and shipment progress; propose improvement actions to reduce delays and claim/part mismatches.

– Control and issue warranty booklets, customer care vouchers; review and process dealer warranty registration submissions for approval.

 3. Job Requirements

– Bachelor’s Degree (or College level and above) in Automotive Engineering, Mechanical Engineering, Industrial Engineering, Logistics, or related fields.

– Having from 3 years’ experience in automotive after-sales operations, warranty, spare parts, warehouse/logistics, quality control, or related functions.

– Good command of MS Office, especially Excel; experience with ERP systems and data management is an advantage.

– Able to communicate and prepare reports in English.

– Detail-oriented, organized, and capable of managing multiple tasks under strict deadlines.

– Strong coordination, reporting, analytical, and problem-solving skills.

– Having Driver’s License B2 is preferred.

4. Benefits

– Salary: Negotiate

– 13th month salary and bonus

– Social Insurance according to Law; Premium Health Insurance

– Have lunch at the company and 5 working days/week; 18 days annual leave

– Professional working environment, have the opportunity to use English daily

– Some other attractive benefits

5. Working place: 695 Quang Trung Street, Thong Tay Hoi Ward, HCMC

6. Deadline: 30/07/2026

7. Contact: Phuc Nguyen, email: phucnlh@isuzu-vietnam.com