Service Engineer

Job description:

Service Engineer

Overview of company:

Established on Oct 19th, 1995, Isuzu Viet Nam Co., Ltd (IVC) is a Japan-Vietnam joint venture automotive company specialized in assembling & distributing commercial vehicles & light commercial vehicles include light-duty trucks, medium-duty trucks, heavy-duty trucks, bus chassis as well as pick-up and SUV.

In 2018, Isuzu Viet Nam officially launched a new generation of trucks using Common Rail equipped with an improved Common Rail engine named Blue Power, once again became a pioneer in satisfying Euro 4 emission standards required by the Government.

Isuzu Vietnam highly acknowledges that “The best keeps getting better”, we commit to continue improving, enhancing product and service quality to contribute to the development of customers’ business. On the other hand, Isuzu Vietnam also organizes annual “Heart and Smile” community activities, contributing to the development of Vietnam’s economy and society.


Job title: Service Engineer

Number: 01

I. Job Description:

 – Managing data of vehicle intake (working with ISOS system)

 – Analyzing the data report from IVC’s Dealer

 – Solving the Technical claims from dealers and managing the warranty claim

 – Failure Quality Meeting with Isuzu Japan & Other

 – Making the Technical Information Report to Isuzu Japan

 – Making service bulletin and technical reply sheet for Dealer

 – Cooperating with suppliers for technical issues

 – Research to improve the quality of Isuzu products

 – Investigate on the actual vehicle following Isuzu Japan instruction

 – Improving warranty process of Dealer

 – Customer Service: Visit customer, Training Technical for Fleet customer

 – The other tasks are assigned by manager

II. Job Requirements:

 – Required qualification: Bachelor’s Degree in Automotive or related field

 – TOEIC 650 and above

 – Experience in Automotive field is preferable

 – Ability to work independently ready to go on business trip

III. Benefits:

 – Salary: Negotiate

 – 13th month salary and bonus

 – Social Insurance according to Law; Premium Health Insurance

 – Have lunch at the company

 – 5 working days/week; 18 days annual leave

 – Professional working environment, have the opportunity to use English daily

 – Some other attractive benefits

Working place: 695 Quang Trung Street, Ward 8, Go Vap District, HCMC

Deadline: 31/08/2021

Contact: HR Department – email: or 08 38 959 203 – Ext: 161


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